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Post: #1
21-02-2010 23:53 PM
zemu


Joined: 12-02-2010
Posts: 1
Country: Sweden
Male zemu is Offline now
My account got "banned"?
Hi,

I bought 6.3 (I believe that is the current version, no?) a couple of hours ago.
Then I had to close my firefox window down so that new plugins could update.

When I re-entered to the site, my account (Rin) was suddenly banned on the charges
that I might be a cheater.

This account I'm currently using I had forgotten the password for, but as it turns out I had
a backup stored on a CD-Rom with the pass-data and now using it to get my answers.

What does it mean by I'm banned? That the source I fully bought won't be delivered to me? (yeah, I don't have it.)
Or that my account Rin will never be re-opened again?

I had to go over to my friends house and borrow his connection just to write this.

Another thing, what's with the flawed system which goes on banhammer spree on literally everything that moves?

How am I supposed to get my TS SE detail information without access to my account? On the payment page (after it had been done), it was written that I would either be receiving the information through mail or PM.

It's getting a bit annoying that you guys cannot be reached using a different method than the forms you yourselves make. I would at least appreciate another mail address for more ease.

I have the recite from Paypal, I have the recite from you guys. In case anyone is wondering about the validity of this forum message.

Post: #2
22-02-2010 00:59 AM
xam
Team Leader


Joined: 01-02-2006
Posts: 11,515
Country: Belgium
Awards:  
Male xam is Offline now
My account got "banned"?
Hi,

I just checked your first account 'rin' and didn't noticed anything wrong.. Please try to login with a different browser or clear your browser cache/cookies etc.. and try again.

Can you please post a screenshot about this issue.

Post: #3
22-02-2010 01:33 AM
xam
Team Leader


Joined: 01-02-2006
Posts: 11,515
Country: Belgium
Awards:  
Male xam is Offline now
My account got "banned"?
Your password has been reset and sent to your email address.

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