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Post: #1
11-09-2017 00:19 AM
WraiTh


Joined: 24-06-2014
Posts: 11
Country: Romania
Male WraiTh is Offline now 		Mass Email - Server Times out
Hello

I've been trying to use the Mass Email (Sent Mail) feature in the admin control panel, but unfrotunately, it times out when I try to send emails to "Users" usergroup. I have like 2.5k users.

When I send the email to other usergroup (for example, Power users (~200) I get no errors.)

We have increased the request timeout in PHP but it didn't help.

Any ideas?

Thank you
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Post: #2
13-09-2017 01:41 AM
alanb
TS Support Team


Joined: 15-11-2006
Posts: 3,118
Country: United States of America
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Male alanb is Offline now 		Mass Email - Server Times out
Usually the script will time out first. You can check with your host and see if they have a hard limit on the number of outgoing emails per hour.

If you try to send out 2.5k emails it looks like spam to your hosting provider.
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