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Post: #1
22-10-2016 04:14 AM (This post was last modified: 22-10-2016 06:06 AM by thartley55)
thartley55


Joined: 23-03-2012
Posts: 140
Country: United States of America
Male thartley55 is Offline now
"Meet Staff" page and all User Detail pages
I know I am not VIP, and probably will not get much (if any) support.

But we are having an issue, not serious or impacting the site...simply annoying and frustrating.

On the "Meet Staff" page, it shows everyone as Offline, except for the member viewing the page. This also occurs when viewing any member's detail page. But if I view my own page, I show as online as normal.

Does anyone have any suggestions, maybe I have something set wrong in panel?

I have three sites (7.5) setup, and this is occuring on all of them...making me wonder if panel setting is not the issue.

Again, if anyone has anything, would be appreciated.

P.S. For what it's worth, knowing I'm not a VIP and don't expect any support...I am very reluctant to renew VIP, due to the apparent lack of support, or even the presence of the script creator/maintainer.

Thanks guys.
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Post: #2
24-10-2016 06:10 AM
alanb
TS Support Team


Joined: 15-11-2006
Posts: 3,118
Country: United States of America
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Male alanb is Offline now
"Meet Staff" page and all User Detail pages
Check the date/time on the server. Are you using UTC? Online/Offline is based on a time calculation based on your server time. From what I have seen from previous comments on site, sites that use UTC and have the server set that way have better results.
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Post: #3
24-10-2016 07:55 AM
thartley55


Joined: 23-03-2012
Posts: 140
Country: United States of America
Male thartley55 is Offline now
"Meet Staff" page and all User Detail pages
Thanks so much alanb...I changed it UTC...working like a charm!

Thanks again.
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