english 
Thread Options  Search this Thread  
Post: #1
11-03-2014 22:04 PM
atomic


Joined: 17-12-2013
Posts: 61
Country: United Kingdom
Male atomic is Offline now
License
I'm not a one for being impatient,but 36 hours on and still no download is not really professional.I understand possibly waiting until transactions have completed but this is the 21st century and it's only a matter of hours to transfer these days.

Not a complaint more of a suggestion of possibly informing xam that people are awaiting the goods and services they have purchased.You should try yourselfs having to stick on a site for 36 hours not being able to do anything or partake in anything..

Definately something that needs addressing for new customers.
The following 7 users say thank you to atomic for this useful post:

Post: #2
12-03-2014 20:55 PM
atomic


Joined: 17-12-2013
Posts: 61
Country: United Kingdom
Male atomic is Offline now
License
10-03-2014 12:50 PM

Your transaction has been completed.

Once we have received and processed your payment, you will receive your TS SE product information via PM which might take approximately 24/48 hours.

Kind Regards,
The TS SE Sales Team.

So again I'm not impatient,but xam was last seen: 10.3.14 @ 08.06AM..No disrespect but you have my money and I don't have what you promised in the pm.

It doesn't sound good for future support either! Does it?

Question? Who do I send my server and seedbox box bill to for time lost? You've had you're money but now your costing me.

56 Hours and still counting.
The following 3 users say thank you to atomic for this useful post:

Post: #3
12-03-2014 21:55 PM
alanb
TS Support Team


Joined: 15-11-2006
Posts: 3,118
Country: United States of America
Awards:  
Male alanb is Offline now
License
Unfortunately xam is the only one who issues the licenses, you have to wait until he is online.
The following 3 users say thank you to alanb for this useful post:

Post: #4
12-03-2014 22:58 PM
atomic


Joined: 17-12-2013
Posts: 61
Country: United Kingdom
Male atomic is Offline now
License
Thanks alan...

I can't believe he has such good staff as yourself,having to reply to the same old scenario as this,and doesn't even care..We live in the world of smart phones,tablets jesus they even supply a watch with a samsung I believe.

So communication shouldn't be a question as he already knows,regardless of a forum post,which he will also get via email.

I think it should have been a pre-order not an order..

58 Hours and counting.

Post: #5
13-03-2014 00:46 AM
planetzero
Verified Customer


Joined: 16-03-2013
Posts: 796
Country: Costa Rica
-- planetzero is Offline now
License
Said this before alanb it's time xam gave you (or) another trusted staff member more permissions, like the member above i just payed for another 6 months for (VIP) but can not get any answer to my support tickets, if i go to the store & purchase an item, i expect to get what it says on the tin (NOT) here so many people i see asking were is xam over & over again, yes i know xam has a family life also and could also be working on v7_4 but he still need to give paying clients feedback.

If i did not do this with my clients mate i would have no business, i respect the guy but it's annoying when you have to wait 3 days and still waiting for him...
The following 5 users say thank you to planetzero for this useful post:

Post: #6
13-03-2014 17:06 PM
kis2a


Joined: 18-01-2009
Posts: 789
Country: France
Male kis2a is Offline now
License
xam wanted MDR

Post: #7
14-03-2014 13:03 PM
kis2a


Joined: 18-01-2009
Posts: 789
Country: France
Male kis2a is Offline now
License
this start to be really not funny...

Post: #8
15-03-2014 21:09 PM
atomic


Joined: 17-12-2013
Posts: 61
Country: United Kingdom
Male atomic is Offline now
License
Is xam on vacation/holiday? It's just getting rediculous now.

Post: #9
19-03-2015 01:21 AM
xjason


Joined: 12-03-2011
Posts: 34
Country: Australia
Male xjason is Offline now
License
come on im still waiting this is rubbish its been well over 48 hours now whats going on??????Date of Purchase16-03-2015 17:13 PM Estimated Completion TimeYesterday 17:13 PM.... It's just getting rediculous now 

Post: #10
19-03-2015 02:52 AM
planetzero
Verified Customer


Joined: 16-03-2013
Posts: 796
Country: Costa Rica
-- planetzero is Offline now
License
xjason mate there is NO point wasting your energy posting about it buddy ONLY xam can help you i do not think alanb has option to moderate your post so you just have to sit on your hands and wait for xam to sort you out.. )))

Post: #11
19-03-2015 10:56 AM
xjason


Joined: 12-03-2011
Posts: 34
Country: Australia
Male xjason is Offline now
License
is this xam ever on come on im still waiting????

Quick Reply
Decrease Size
Increase Size
Insert bold text Insert italic text Insert underlined text Align text to the left Align text to the centerr Align text to the right Justify text Insert quoted text Code Insert formatted PHP code Insert formatted SQL code
Colors
Insert hyperlink Insert image Insert email address
Smilies
Insert hidden text



Forum Jump: