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Post: #1
07-01-2014 13:13 PM
Katya33


Joined: 19-07-2013
Posts: 14
Country: Romania
Female Katya33 is Offline now
HELP : System Error: Invalid License Key !!
hello,

When I try to acces the staff Panel I get the following error :

System Error: Invalid License Key. Please wait a few minutes and retry the web page by clicking the refresh/reload button or trying the URL from the address bar again.

This is the first time it happens in 6 months. I've waited for a while and still the same error.

What it's about ?

Post: #2
07-01-2014 22:50 PM
ads


Joined: 25-09-2011
Posts: 12
Country: Greece
Female ads is Offline now
HELP : System Error: Invalid License Key !!
We have the same problem since yesterday.

Post: #3
07-01-2014 23:12 PM
alanb
TS Support Team


Joined: 15-11-2006
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HELP : System Error: Invalid License Key !!
Originally Posted by ads
We have the same problem since yesterday.

Try to reboot your vps or dedicated server and see if that clears it up.
The following user says thank you to alanb for this useful post:
ads

Post: #4
08-01-2014 00:25 AM
ads


Joined: 25-09-2011
Posts: 12
Country: Greece
Female ads is Offline now
HELP : System Error: Invalid License Key !!
Originally Posted by alanb
Originally Posted by ads
We have the same problem since yesterday.

Try to reboot your vps or dedicated server and see if that clears it up.

We already did that without any success! Anything else we can do?

Post: #5
08-01-2014 02:25 AM
alanb
TS Support Team


Joined: 15-11-2006
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HELP : System Error: Invalid License Key !!
Did you change something in php settings ? You must have allow url fopen set to YES and I also recommend you have php curl installed as well.
The following user says thank you to alanb for this useful post:
ads

Post: #6
08-01-2014 15:50 PM (This post was last modified: 08-01-2014 21:50 PM by ads)
ads


Joined: 25-09-2011
Posts: 12
Country: Greece
Female ads is Offline now
HELP : System Error: Invalid License Key !!
Originally Posted by alanb
Did you change something in php settings ? You must have allow url fopen set to YES and I also recommend you have php curl installed as well.

No we have not changed anything in php settings. Url fopen is in YES and php curle is installed.

Anything else that might be of assistance?

P.S. Please check the Ticket No: 24731 we have submitted also a php info details that might help you to understand what is going on

Post: #7
08-01-2014 23:20 PM
alanb
TS Support Team


Joined: 15-11-2006
Posts: 3,118
Country: United States of America
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HELP : System Error: Invalid License Key !!
Is it ok now ? I just checked your site and it seems to load ok

Post: #8
09-01-2014 06:32 AM
ads


Joined: 25-09-2011
Posts: 12
Country: Greece
Female ads is Offline now
HELP : System Error: Invalid License Key !!
Yes we found the problem. Thank you very much.

Post: #9
10-01-2014 16:15 PM
Katya33


Joined: 19-07-2013
Posts: 14
Country: Romania
Female Katya33 is Offline now
HELP : System Error: Invalid License Key !!
Issue resolved here too. Thanks Alanb!

Post: #10
20-01-2014 15:49 PM
Katya33


Joined: 19-07-2013
Posts: 14
Country: Romania
Female Katya33 is Offline now
HELP : System Error: Invalid License Key !!
The error is happening again. Don't know why. Can you help me Alanb ?

Post: #11
04-01-2015 15:53 PM
cheekychap1


Joined: 22-05-2012
Posts: 24
Country: United Kingdom
Male cheekychap1 is Offline now
HELP : System Error: Invalid License Key !!
So what was the problem. and how did you fix it. as im getting this error now

Post: #12
05-01-2015 10:22 AM
xam
Team Leader


Joined: 01-02-2006
Posts: 11,515
Country: Belgium
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HELP : System Error: Invalid License Key !!
Did you change anything recently?

Post: #13
05-01-2015 18:13 PM
cheekychap1


Joined: 22-05-2012
Posts: 24
Country: United Kingdom
Male cheekychap1 is Offline now
HELP : System Error: Invalid License Key !!
No. but i sorted it thanks. i reboot my vps or dedicated server and it worked again asap thanks
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xam

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